Cloud telephony - smart solutions for companies

Take your telephone system to a new level with cloud telephony. The modern solution combines flexibility, efficiency and simplicity. Whether you're in the office, on the move or working from home - stay reachable at all times and future-proof your corporate communications.

Employee takes notes of telephone conversation
Employee sits concentrated at his workstation

Smart communication for maximum flexibility and efficiency

Cloud-based technology makes your day-to-day work smarter and less dependent on conventional telephone systems.

With Cloud Telephony, you can flexibly manage main numbers, set up professional announcements for public holidays or opening hours and control calls in a targeted manner. The solution works seamlessly on smartphones, PCs or web apps and can be easily integrated into your office suite.

You always benefit from the latest security standards, scalability and innovative features such as AI-supported functions - for maximum efficiency and smooth communication.

Pain Points

Outdated telephony slows down efficiency and flexibility

Many companies' telefoil solutions are reaching their limits and no longer meet the requirements of digital working environments.

High costs due to outdated telephone systems with limited functions.

Complicated and inefficient management of the telephone system.

Limited mobility due to missing or inadequate software and smartphone clients.

Procedure

How to get your cloud telephone system

Switching to a modern telephony solution is easier than you think - with clear steps and minimal effort, your communication will be future-proof.

Employee sits concentrated at his workstation

Analysis and planning

The first step in your new telephony solution begins with an inventory. Together, we clarify your requirements and wishes and develop a sustainable strategy in a brainstorming session. This ensures at an early stage that the solution is a perfect fit for your work processes.

Technology and concept

In the next step, we evaluate possible technologies and decide together whether a low-cost solution or a highly integrated, scalable system makes sense for your company. We then draw up a detailed concept: main numbers, direct extensions, opening hours and cost optimization are carefully planned. The selection of the right provider rounds off this step.

Commissioning without interruption

Your new virtual telephone system is prepared in such a way that the changeover is as simple as possible. Thanks to well thought-out planning, a single day on site is enough to install everything - from the hardware to the web client to the headsets. Meanwhile, operations remain stable as the tests are carried out in advance.

Training and support

The installation is followed by individual training, either parallel to operation or separately. If you need support - for example with vacation replacements or detour - we will be at your side flexibly. This ensures a smooth transition and you benefit directly from your modern telephony solution.

Offer

Two solutions, one goal: your future-proof communication

Whether collaboration or classic telephony - our solutions and comprehensive services make your communication efficient, flexible and future-proof.

Microsoft Teams Telephony

With Microsoft Teams Telephony, you can rely on a solution that is seamlessly integrated into your Microsoft environment - perfect for the home office. The focus is on collaboration and productive cooperation, supported by a wide range of extension options. The choice of providers is limited, but you benefit from a high level of compatibility and efficiency.

3CX Telephony

3CX Telephony offers a cost-effective and flexible alternative with a focus on classic telephony. This solution supports call center features and guarantees the highest data protection standards thanks to a server location in Switzerland. Perfect for companies looking for a simple, powerful telephony solution.

Our services

We support you right from the start: With comprehensive advice and strategic planning, we determine the best solution for your requirements. We then create a customized concept for your telephony and implement it efficiently. The commissioning of your system is supplemented by practical coaching so that your team is ready to go straight away.

FAQ

FAQ Cloud telephony

What is cloud telephony?

Cloud telephony is a technology that provides telephony services via the internet. It makes it possible to make and receive calls independently of a fixed location or a local telephone system, ensuring maximum flexibility and mobility.

What advantages does cloud telephony offer my company?

Cloud telephony enables flexible management of main numbers, professional announcements, precise control of availability and seamless integration into office systems. You also benefit from the latest security standards and scalable functions.

What are cloud phones?

Cloud telephones are end devices or software clients that are connected to a cloud-based telephone system via the Internet. They replace conventional desk phones and offer functions such as call forwarding, voicemail and integration into other systems.

What is a cloud-based number?

A cloud-based number is a telephone number that is not tied to a physical location or a specific device. It is managed via a cloud-based telephone system and can be used on various devices, such as smartphones, PCs or tablets.

What is the cloud phone app?

The cloud phone app is a software application that provides access to the functions of a cloud-based telephone system. With the app, users can make, receive and manage calls - on smartphones, tablets or computers, regardless of location.

What security standards are guaranteed with cloud telephony?

Virtual telephone systems offer the highest security standards, regular updates and data protection compliance - 3CX even has a server location in Switzerland.

Does my team need to be trained?

Yes, we offer training courses that are individually tailored to your needs. They can be carried out either in parallel with operation or separately so that your employees are quickly familiar with the new system.

Head of IT Services Lauro Frei

Let's talk and create your win-win solution!

We offer customized advice and solutions for individual challenges to successfully shape your digital transformation.