How to reach us on that day

On Friday, September 18, 2026, adjusted business hours will be in effect. The phone lines will not be staffed as usual on that day.

Is your request urgent?

Call +41 32 531 66 66 and select the option for urgent matters when prompted. Briefly describe your issue. This will ensure your request is forwarded directly to Raptus and handled as a priority.

Is your request not urgent?

Feel free to use the Help Center at any time to submit your request online.

Starting Monday, September 21, 2026, our phone lines will be staffed again during regular business hours.

‍

Thank you very much for your understanding.